Privacy Policy

At SOCKYFY, your privacy and personal information are important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.

By using our website, you agree to the practices described below.

Information We Collect

We may collect the following information:

Full name

Phone number

Email address

Shipping & billing address

Payment details (processed securely through payment providers)

Order history and customer support communication

Device/browser information for security and analytics purposes

How We Use Your Information

Your information is used to:

Process and deliver orders

Contact you regarding your order

Provide customer support

Improve website performance and customer experience

Prevent fraud, fake orders, or suspicious activity

Send order updates, promotions, or important notices

Data Protection

Customer data is kept secure and confidential

We do not sell, rent, or trade customer information to unauthorized third parties

Payment information is processed through secure payment gateways

SOCKYFY takes reasonable security measures to protect your personal data

Strict Anti-Fraud Policy

SOCKYFY reserves the right to:

Cancel suspicious or unverifiable orders

Refuse Cash on Delivery (COD) for repeated fake or refused orders

Request advance payment for high-risk or high-value shipments

Block customers involved in fraudulent activities, abusive behavior, or policy misuse

Providing false information may result in permanent restriction from future purchases.

Cookies & Tracking

Our website may use cookies and tracking technologies to:

Improve website functionality

Remember customer preferences

Analyze traffic and shopping behavior

Improve advertising and marketing performance

Customers can disable cookies through browser settings if preferred.

Third-Party Services

We may share limited information with trusted third parties only when necessary, including:

Courier and logistics partners

Payment gateways

Shopify and website service providers

These parties are only authorized to use information required for their services.

Customer Responsibility

Customers are responsible for:

Providing accurate contact and shipping details

Keeping account/login information secure

Reviewing policies before placing an order

SOCKYFY is not responsible for delivery issues caused by incorrect customer information.

Policy Updates

SOCKYFY may update this Privacy Policy at any time without prior notice. Updated versions will be posted on the website.

Contact Us

SOCKYFY

📞 +92 323 0221666

📩 info@sockyfy.com

Address:

65-KM Multan Road, Masood Spinning Mill, Bhai Pheru City, District Kasur, Pakistan

SOCKYFY — Comfort Made Stylish