Return & Exchange Policy
At SOCKYFY, customer satisfaction is important to us. Requests are accepted within 7 days of delivery.
Accepted Reasons
Wrong product received
Size issue
Manufacturing or material defect
Product damaged during delivery
Conditions
Product must be unused and in original condition
Original packaging, tags, and labels must be included
Order number/proof of purchase is required
Non-Returnable Cases
Used or damaged products after delivery
Missing packaging, tags, or labels
Non-returnable sale items
Wrong size/address selected by customer
Return Process
1. Contact support within 7 days
2. Share order number with photos/videos
3. Return or pickup instructions will be provided
4. After inspection, exchange or store credit will be issued
Refund Policy
Store Credit for size/preference issues
Cash/Online refund only for faulty or incorrect items
Refunds are subject to a 4% processing deduction
Return shipping charges are borne by the customer unless the issue is from our side
Payment Methods
Cash on Delivery (COD)
Bank Transfer / Digital Payments
Visa & Mastercard
Contact Us
SOCKYFY
π +92 323 0221666
π© info@sockyfy.com
Support Hours:
MonβFri: 9 AM β 5 PM
Saturday: 9 AM β 2 PM
Sunday: Closed
Address
SOCKYFY, 65-KM Multan Road, Masood Spinning Mill, Bhai Pheru City, District Kasur, Pakistan
SOCKYFY β Comfort Made Stylish